Privacy Policy

COLLECTION OF PERSONAL INFORMATION

Personal information collected will be used internally within the company for the purpose of better customer care. When you make a purchase at our company, we will collect the following necessary information:

• Full name of the buyer and consignee.
• Address of buyer, consignee.
• Phone number of buyers and consignees.
• Email address.
• Other relevant information (if necessary)

The above information will be used for one or all of the following purposes:

• Deliver the product you have purchased.
• Delivery notices and customer support.
• Announce information related to products.
• Process orders and provide services and information via the website at the request of customers.

When you subscribe to our newsletter, we will also use your personal information to send promotional/ marketing communications. You may unsubscribe from such communications at any time by using the unsubscribe function in promotional messages.

UPDATE PERSONAL INFORMATION

You can update your personal information at any time by logging in (if you have an account) or contacting our customer service department.

SECURITY OF PERSONAL INFORMATION

We guarantee that all information collected will be kept secure. We protect your personal information by:

• Retention period of your information 1 year
• Limit access to personal information
• Using technology solutions to prevent unauthorized computer access permission
• Delete your personal information when it is no longer needed for our record keeping purposes

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information with any other company except those companies and third parties directly involved in the delivery of the goods you have purchased at our company. In some special cases, We may be required to disclose personal information, for example when there are grounds to believe that the disclosure is necessary to prevent threats to life and health, or for Vietnamese law enforcement purposes.

We commit not to sell or share personal information of any customer to any other 3rd party without the consent of the customer, except for the following specific cases:

1. To protect our company and third parties: we only provide customer information when we are confident that this information is in accordance with Vietnamese law, protecting the rights and property of service users, our company and other relevant third parties.
2. Upon legal request from a government agency or when we believe it is appropriate and necessary to comply with Vietnamese laws.
3. In the remaining cases, we only provide it to a third party when and only when we receive the consent of the customer. For example, promotions in cooperation with our company with other partners and sponsors; provide necessary forwarding information for forwarders.

If you think that your security has been leaked by us, please contact info@sanyo-vn.com as soon as possible.

CHANGES OF PRIVACY POLICY

• We reserve the right to change and amend the Privacy Policy at any time. Any changes to this policy will be posted on our website.
• If you are not satisfied with our handling of your inquiry or complaint, please contact us at info@sanyo-vn.com.