Payment & Delivery

I. Delivery

1. Scope of delivery:

  • Products will be delivered to you via courier services or transportaion services.

2. Shipping fee:

- About 20,000 VND / 1 order shipped within Ho Chi Minh city, or depending on specific goods and indicated locations.

- About 30,000 VND / 1 order shipped neighbour areas of Ho Chi Minh city, or depending on specific goods and indicated locations. 

  • Other areas will have a specific fee according to the price of the forwarder and will be notified and discussed with you in advance.

3. Delivery time:

- Same day for Ho Chi Minh city (Orders placed successfully in the morning will be delivered in the afternoon of the same day, orders placed in the afternoon will be delivered in the morning of the next day. Note: Orders placed on Friday afternoon may have to be received on Monday morning. Depending on the specific situation, you will be consulted directly.)

- Delivery time: 2-3 days (for province/ city) and 4-5 days (for district/ commune). Depending on the specific situation, you will be consulted directly.

Please contact Hotline +84 38 244 285 for support and answer questions.

II. Payment

1. Bank transfer

Step 1: Please remit the payment to the account number provided by our company

Step 2: After receiving your remittance, we will arrange to deliver the goods to you.

2. Pay on Delivery (COD)

Step 1: Customer receives the product

Step 2: Customer checks the product

Step 3a: If the product is correct, please pay the correct amount on the invoice to the delivery person or person in charge.

Step 3b: If the product is wrong or defective, please call the hotline +84 38 244 285 to change the item.

Step 3c: If the product is exact as your order, but you want to change it. Please call the hotline +84 38 244 285 to confirm and change for you. Return fee will be negotiated at specific situation.

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